Find answers to common questions regarding our services and preparing your artwork for a better print result.
Sometimes what works well for one brand will not work for another. When choosing products put yourself in the shoes of your target recipient. What do they value and what are their interests?
An excellent promotional product is usually practical, has good value, represent your brand and gets seen regularly.
Our website boasts over 50,000 products, with such a wide range you are sure to find your perfect product. Feel free to browse through the categories or use the search function to narrow your selection.
We are always here to help, if you have a specific budget or deadline or simply don’t know where to begin, send us your brief using the Get a Custom Quote button below.
First things first, most promotional products will include your organisation’s logo.
Other popular things that are added include contact details, website, tagline, inspirational messaging and social media handles or QR codes.
We have options for expedited production and delivery of many products and will do our best to find solutions for your deadline.
Please get in touch with us now to ensure you have the most options available. We will need to get your order into production as soon as possible.
We offer undecorated samples on nearly all of our products, samples can be a great way to check the quality of a product before placing an order. Contact us to arrange for a sample to be delivered to you.
Digital printing allows for faster speed and turn around times, but no matter what is required, the team at Eureka are dedicated to high level customer service – so we get the job done!
You can call us at Be Effective Promotions on 08 8356 1122 from 8am to 5.30pm ACST Monday through Friday. You can send an email at any time.
To decorate your products we will need a vector file format of your logo. If you don’t have this available send us the highest resolution of your logo available and we can redraw it for you.
The artwork is a tricky one. On some products, the answer is yes, depending on the quality of your artwork. Otherwise, we need to redraw it to vector format for us to use. The good news is that we will also send you a copy to use once the order has been paid for. This makes it quick and straightforward for you.
Yes, to make things easier for you we will keep your logo handy so next time you need to order we have everything ready to go. Speeding up the process and making things easier for you.
A setup charge is a cost associated with the setup of the decorating machine. Such as the dye, screen, plate, or mould.
The maximum decoration area for each product will vary. This information is located on each of the individual product pages.
When are were creating your artwork we will always maximise the available area for your logo to look its best.
Of course. We have a team of skilled graphic artists that can wave their magic wand and make your artwork look fantastic.
Of course. On some products, we recommend a 1 colour print as it is very economical, alternatively multi-colour printing may not be an option.
Just send us your logo and we’ll handle the rest.
We always want you to be 100% confident before these products go into production so on every order you will receive a Virtual Proof that displays the exact colour, location and size your logo will be displayed.
For most items it can be arranged at an additional cost. Requesting a production sample can extend the production turnaround however. Feel free to speak with us and discuss your concerns.
Delivery times differ on a product-to-product basis. The estimated production is displayed on each product page (in working days) which after being dispatched will be delivered to your location. Generally, most products can be dispatched in under two weeks, but we do have many options available on an express service.
If need your products by a certain time, let us know ASAP and we will give you options.
The ordering process is simple at Be Effective Promotions.
You can cancel your order any time prior to the order going into production, although the costs for any artwork may be charged.. However, once the items have been decorated with your logo, the order can no longer be cancelled.
If you need to change your order for whatever reason, contact us on 08 8356 1122.
We are always updating our website to ensure we have competitive pricing but if you find a lower quote elsewhere we will always try to beat it, just send it through.
Most of the time the minimum order quantity you see on a product page cannot be changed. We advise you to call and speak with one of the team and we will help if possible.
MOQs exist because setting up the machines for printing is costly and time-consuming and would increase the cost of each item significantly.
In the promotional product industry an indent order also known as a custom factory order or factory direct is when your goods are created in an offshore factory and delivered straight to you.
Indent orders have more customisation options and are usually more economical due to economies of scale. They do however have longer production and delivery times.
We can deliver Australia wide. If you are in metro Adelaide, sometimes you can even expect personal delivery as we like to meet as many of our clients as we can face to face. Pick-up can also be arranged if this is convenient for you.
In regards to delivery in multiple locations – yes we can. Let us know what quantities need to go where and it will be done, no problems.
Browse our checklist of specifications on image resolution, colours, fonts and bleed, to setup artwork ready for print
Read our guide which steps you through the process of converting a file into a PDF from different applications
With a range of brand decoration options available, what are the benefits and features of each technique?
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